How do I change the Time, Day, Date?
You change the Time, Day, Date on the TIME/STORE HRS/CODE Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting TIME/STORE HRS/CODE. (See page 3-3)

How do I change the Store Hours?
You change the Store Hours on the TIME/STORE HRS/CODE Screen. Start by selecting SET PARAMETERS on the Menu Screen, then selecting TIME/STORE HRS/CODE. (See page 3-5)

How do I change the First Day of Week?
You change the First Day of Week on the TIME/STORE HRS/CODE Screen. Start by selecting SET PARAMETERS on the Menu Screen, then selecting TIME/STORE HRS/CODE. (See page 3-5)

How do I set the Access Code?
You change the Access Code on the TIME/STORE HRS/CODE Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting TIME/STORE HRS/CODE. (See page 3-7)

How do I change the Cum Periods/Dayparts?
You change the Cum Periods on the SET CUM PERIODS Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting CUM PERIODS. You will find it useful to fill out the Set Parameters Work Sheets prior to going to this screen. (See page 3-9)

How do I change the Shifts?
You change the Shifts on the SET SHIFTS Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting SHIFTS. You will find it useful to fill out the Set Parameters Work Sheets prior to going to this screen. (See page 3-13)

How do I change the Target Times and Stations?
You change the Targets on the SET TARGETS Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting TARGETS. (See page 3-17)

How do I change the Remote Display Options?
You change the Remote Display Options on the REMOTE DISPLAY OPTIONS Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting REMOTE DISP OPTIONS. (See page 3-23) How do I change the Printer Options?

You change the Printer Options on the PRINTER OPTIONS Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting PRINTER OPTIONS. (See page 3-27)

How do I change the Report Heading?
You change the Report Heading on the HEADING Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting HEADING. (See page 3-29)

How do I change the Night Manager settings?
You change the Night Manager Options on the SET NIGHT MANAGER Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting NIGHT MANAGER. (See page 3-35)

How do I change the Beeper Options?
You change the Beeper Options on the BEEPER OPTIONS Screen. Start by selecting SET PARAMETERS on the Menu Screen then selecting BEEPER OPTIONS. (See page 3-37)

Can I use Sonar Sensors with my timer
The Fast Track 2+2 Drive-Thru Timer is a measurement instrument that is only as good as the sensors connected to it for vehicle detection. Listed below are factors to consider when deciding which type of detector to use.

GROUND LOOPS are strongly recommended for use in drive-thru applications because:

• They detect metal mass ONLY.
• Troubleshooting is fairly simple.
• Sensitivity adjustments are easy.
• They are NOT directly exposed to the environment, such as falling rain and snow, leaves blowing in
  the wind, pedestrians, animals, etc…
• They cannot be damaged by careless drivers bumping into them because there is nothing for careless drivers to bump into.
• They usually last many years with trouble-free operation.

SONAR SENSORS are not recommended for use in drive-thru applications because:

• They detect ANYTHING that passes in front of them, including but not limited to falling rain and
  snow, leaves blowing by in the wind, pedestrians, animals, insects, employees hanging their hands or food containers out the window, etc…
• They are usually directly exposed to the environment and any movement in their field-of-view activates the output which affects whatever is connected to the output (drive-thru timers, POS, order-confirmation system, etc…).
• They are usually surface mounted and can easily be broken or misaligned by a collision from a careless driver.
• The initial material and labor costs of installing a sonar sensor are comparable to the initial costs of installing a ground loop. In the very likely event a sonar sensor must be replaced long before a ground loop must be replaced, the total cost of the sonar sensor will exceed that of the ground loop.

What happens if you use a 1 window timer in a 2 window store
In a two-window store with no loop or time measurement at the first (cashier) window, the time a car spends at that window paying for its order could cause it to exceed the time the timer allows it to reach the pick-up window, thereby causing the timer to report a Drive-Off. This can happen frequently in a two-window store without a time measurement at the first window, resulting in a large number of Drive-Offs. This problem can be magnified during peak traffic periods when it is most important to keep accurate car counts.

In addition, if a car that triggers a Drive-Off is still in the drive-thru lane when the next car arrives at the menu board and starts a new line time, the car that triggered the Drive-Off will take over the time of the new car. When the first car completes its cycle and leaves the pick-up window, the total line time recorded for it will be less than its actual time since the line time recorded for it began when it was already partially through its cycle. This can create a domino effect resulting in the recording of shorter than actual line times for all cars following the first car. The timer can correct this situation after the pick-up window is completely free of cars by resynchronizing itself. In this case, the last car in the drive-thru lane before the pick-up window is completely free of cars will have no line time associated with it and the remote display will be flashing the average time of all the cars before it.

The way to avoid this problem permanently is to install a loop at and begin time measurements at window one. Although a loop and event measurement at the cash window of a two-window store may not be a requirement at some stores, it is a recommended option for achieving the best possible measurement and recording of accurate drive-thru times.

What is a Slow Poke?
SLOWPOKE is an automatic way of removing vehicles from the drive-thru lane once the time allotted for “slowpokes” has been exceeded. A printout provides a record on these events so that the manager has an opportunity to make adjustments. What causes a Slow Poke? In some drive-thru configurations, it's possible for vehicles to start timers at the Menu Board, then not reach the next detection point (WIN 1, WIN 2) in the allotted time (default is 30 seconds). This situation will result in timers continuing to run, and will distort the performance data being reported. The Timer will compensate for this by removing the data for that car and readjusting the averages.

What is a Max Car?
MAX CAR is similar to SLOWPOKE (see above). This feature prevents the Fast Track 2+2 from tracking more vehicles than can actually fit in the drive-thru lane(s), by removing vehicles from the drive-thru lane once the number of MAX CARS has been exceeded. A printout provides a record on these events so that the manager has an opportunity to make adjustments (default is seven cars).

What Causes a Max Car?
It is possible, during peak times, for the number of MAX CARS to be exceeded if your store's drive-thru can actually hold more cars than what is set in the Timer. The Timer will compensate for this by removing the oldest time from the line and readjusting the averages. It is important that the MAX CARS number matches the number of vehicles your drive-thru can physically hold. A MAX CAR can also be caused by a car pulling out of line during peak periods.